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Solutions

One system. For your business model.

A trades business needs enquiries from its region, an online shop needs margin, a B2B supplier needs meetings with the right companies. Upper OS adapts – to your goal, your channels, your approvals and your measure of success.

Choose a business model

Marketing Command Center · How Upper OS adapts to each business model

Example scenario

Muster Haustechnik AG

Goal
40 qualified quote requests per month
Focus
Local marketing Search advertising Search engine optimisation
Typical approval
New campaigns and budget changes
What counts
Quote requests, confirmed in the customer database
See the scenario

Muster Treuhand GmbH

Goal
15 new clients per quarter
Focus
Search engine optimisation Content marketing Email marketing
Typical approval
Publications and emails
What counts
New clients, matched with the client list
See the scenario

Muster Präzisionstechnik AG

Goal
8 qualified first meetings per month
Focus
Content marketing Search engine optimisation Social advertising
Typical approval
Every publication and new audiences
What counts
First meetings, marked as qualified by sales in the customer database
See the scenario

Muster Outdoor

Goal
Increase contribution margin after advertising costs
Focus
E-commerce marketing Search advertising Email marketing
Typical approval
Discounts, promotions and budget increases
What counts
Contribution margin per order from the shop system
See the scenario

Muster Digitalagentur

Goal
Serve more clients per person, with traceable results
Focus
Analytics and attribution Search advertising Content marketing
Typical approval
Approvals by the clients themselves
What counts
Goals per client, each with its own verification
See the scenario

01 Local service businesses

Enquiries from your region – in step with your capacity.

Customers search at short notice and choose the first convincing provider nearby. But more enquiries only help if the team can handle them.

Example company

Muster Haustechnik AG

Heating and plumbing · two installation teams · Zurich and Winterthur area

Goal

40 qualified quote requests per month

What Upper OS tackles first

  1. 1

    Search campaign “Heat pump advice”

    Why: Strong demand in the heating season, barely visible so far

  2. 2

    Complete the Google Business Profile

    Why: Low effort, works directly in Google Maps

  3. 3

    Ask for a review after every job

    Why: For local providers, trust decides

What you decide
New campaigns, budget caps and the workload at which Upper OS should scale advertising back.
How success is measured
Quote requests, confirmed in the customer database

Marketing Operators · Capacity and campaign

Example scenario
Installation workload Search campaign intensity
  1. Installation workload 62% Search campaign intensity 100%
  2. Installation workload 78% Search campaign intensity 90%
  3. Fully booked Installation workload 96% Search campaign intensity 45%
  4. Fully booked Installation workload 100% Search campaign intensity 25%
  5. Installation workload 74% Search campaign intensity 80%
  6. Installation workload 58% Search campaign intensity 100%

When the installation team is fully booked, Upper OS scales the search campaign back within your rules – and up again as soon as slots free up.

Example scenario: Fictional company and illustrative figures – no real customer or product data.

02 SMBs

Marketing with a plan – even without a marketing department.

Marketing happens on the side, spread across management, staff and individual service providers. What is missing is rarely ideas, but time and overview.

Example company

Muster Treuhand GmbH

Fiduciary and tax advice · 14 employees · Bern area

Goal

15 new clients per quarter

What Upper OS tackles first

  1. 1

    Dedicated pages for the three most requested services

    Why: Most new clients start with a search

  2. 2

    Tax return reminder by email

    Why: Reach existing contacts at the right moment

  3. 3

    Make recommendations visible

    Why: New clients often come through referrals

What you decide
Goals and approvals – collected in one weekly overview instead of spread across many conversations.
How success is measured
New clients, matched with the client list

Marketing Command Center · Weekly overview

Example scenario

Quarterly goal

9 / 15 clients

Your decisions this week

  • Publish the page “Bookkeeping for SMBs” Approval pending
  • Email “Tax return 2026” to existing contacts Approval pending
  • Reply to a new review Approval pending
  • Done: Page “Payroll” revised
  • Done: Google profile completed with opening hours

Example scenario: Fictional company and illustrative figures – no real customer or product data.

03 B2B

Long buying journeys, supported with purpose.

Few but valuable orders. Several people take part in the decision, often over months – and every role has different questions.

Example company

Muster Präzisionstechnik AG

Precision parts for mechanical engineering · customers in Switzerland, Germany and Austria

Goal

8 qualified first meetings per month

What Upper OS tackles first

  1. 1

    Expert articles for technical evaluation

    Why: Technical leads research on their own for a long time

  2. 2

    LinkedIn campaign for purchasing managers

    Why: Be known before a tender begins

  3. 3

    Assess enquiries by fit

    Why: Only meetings with suitable companies count

What you decide
Target industries, tone of voice and every publication in the company’s name.
How success is measured
First meetings, marked as qualified by sales in the customer database

Goals & Strategy · Buying committee

Example scenario
  • Technical lead

    Recognise the problem Expert article on tight tolerances

    Compare solutions Data sheets and sample parts

    Decide Reference from the same industry

  • Purchasing

    Recognise the problem Visibility on LinkedIn

    Compare solutions Overview of lead times and quality

    Decide A clear contact person

  • Management

    Recognise the problem Article on secure supply chains

    Compare solutions Case study with results

    Decide Personal meeting

Example scenario: Fictional company and illustrative figures – no real customer or product data.

04 E-commerce

Grow profitably, not just sell more.

Many products, fluctuating stock and advertising costs that rise quickly. What matters is not revenue, but what is left after advertising and purchasing.

Example company

Muster Outdoor

Online shop for outdoor equipment · around 1,200 products · Switzerland

Goal

Increase contribution margin after advertising costs

What Upper OS tackles first

  1. 1

    Steer ad budget towards products with good margin

    Why: Same revenue, more profit

  2. 2

    Pause advertising for scarce items

    Why: No clicks on products that will soon be sold out

  3. 3

    Encourage repeat purchases via email

    Why: Existing customers cost no advertising

What you decide
Budget caps, discounts and promotions, and products that should never be advertised.
How success is measured
Contribution margin per order from the shop system

Marketing Operators · Products and advertising

Example scenario
  • Trekking backpack 40 l Margin: High Stock: 120 Advertising: Boosted
  • Trail hiking shoe Margin: High Stock: 65 Advertising: Running
  • Alpine down jacket Margin: Medium Stock: 4 Advertising: Paused – low stock
  • Tent pegs, set Margin: Low Stock: 300 Advertising: Search only

Margin and stock come from the shop system.

Example scenario: Fictional company and illustrative figures – no real customer or product data.

05 Agencies

Serve more clients without losing quality.

Many clients, many channels, many reports – and too little time for strategy. Every client has their own goals, budgets and approvals.

Example company

Muster Digitalagentur

9 employees · 22 client accounts

Goal

Serve more clients per person, with traceable results

What Upper OS tackles first

  1. 1

    One workspace per client

    Why: Goals, data and approvals stay cleanly separated

  2. 2

    Approvals directly by clients

    Why: Less back and forth by email

  3. 3

    Base reports on verified results

    Why: Clients see what really worked

What you decide
Which approvals your team grants and which your clients grant themselves.
How success is measured
Goals per client, each with its own verification

Marketing Command Center · Workspaces

Example scenario
  • Muster Dental Practice

    Goal: New patients

    Status: On track

    Approvals with client: 1

  • Muster Velo GmbH

    Goal: Shop revenue with margin

    Status: Review

    Approvals with client: None pending

  • Muster Software AG

    Goal: B2B first meetings

    Status: On track

    Approvals with client: 2

Every client has their own goals, data, budgets and approvals.

Example scenario: Fictional company and illustrative figures – no real customer or product data.

06 Core principle

What adapts – and what stays.

Adapts

  • Goal and measure of success
  • Channels and focus
  • Tone of voice and content
  • Levels of autonomy and approvals

Always stays the same

  • You set goals, budgets and limits
  • Every action is explained and logged
  • Only verified results count
  • You can pause or stop at any time